Citizen Concern Reporting Tool

Submit Complaints or Concerns Online:

The City of Clarksburg WV uses the online community development platform Cloudpermit for code enforcement and citizen concerns. With Cloudpermit, you can:

• Submit concerns online from your phone, laptop, or tablet
• Communicate with our team with time-stamped messages
• Pay for fees and fines online

How to get started:

Navigate to https://us.cloudpermit.com/gov/map/US-WV15628 and follow the instructions on the page.

How-to videos and support materials:

Cloudpermit has a variety of resources to help you – check out Cloudpermit Support for instructions on the basics and watch the instructional videos below to learn how to use the software (watch more here):

• ‘How to Submit a Concern’ - video
• 'How to Send a Message on Cloudpermit' - video

Let us know if you have any questions– we’re happy to help.